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As with all the advice we offer,
i-Zimbra is dedicated to providing a consultancy service which results in clients achieving the most cost-effective use of their IT budget.
So it's no surprise that when it comes to hardware maintenance, our approach often benefits clients by reducing their annual support bills.
As a general rule of thumb, it's cheaper for end users to cover PC and workstation hardware with the manufacturer's on-site warranty.
i-Zimbra tends to favour the supply and installation of Hewlett Packard or Dell business workstations for this reason, and recommends purchasing with a
3-year on site warranty in place.
Naturally, in the event of a hardware failure, we still take the headache out of dealing with the manufacturer in question by taking full ownership of the problem until a fix is in place.
For existing networks, in order to provide a hardware maintenance quotation it's first necessary to conduct an audit of the equipment in use. i-Zimbra will then recommend mission critical hardware items be included in an on-site maintenance schedule, so servers, adsl modems, firewalls and switches are all covered for the event of a hardware failure.
When it comes to server hardware, our flexible approach means there are literally dozens of different levels of support available including:-
Being based in Brighton, we work predominately in the South East and London. However, as we have clients throughout the UK, we need to ensure we can maintain the same quality level across nationwide coverage, and achieve this by partnering with an associate company to augment our own team of consultants.
This gives us a number of added advantages to offer our clients including:-
Offering guaranteed fix times is a major benefit and exceeds the level of service offered even by the major manufacturers through care packs etc.
So by implementing a hardware maintenace contract through i-Zimbra, coupled with one of our IT support contracts, you can give be sure you've done your very best to keep your organisation an i-Zimbra support agreement.
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Find out more about how i-Zimbra can provide effective hardware maintenance and support services for your business today
Simply contact i-Zimbra, by calling us on 0870 10 10 150 or email us now.
Interested in our services? Leave a message and we'll get back to you as soon as possible.
When we need really expert advice and installation by top-class consultants, we turn to i-Zimbra for help and support. Their quality and experience is second to noneMick Watts
» Read all client testimonials
